Privacy Policy
Effective Date: October 27, 2026
This Privacy Policy explains how Hadleys Clothing (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://hadleysclothing.com/, make a purchase, create an account, communicate with us, or otherwise use our services.
We are committed to handling personal information responsibly and in accordance with applicable data protection and privacy laws, including applicable provisions of Brazil’s General Data Protection Law (LGPD) and the privacy laws of the jurisdictions where we sell, including applicable U.S. state privacy laws.
Information We Collect
Depending on how you interact with our store, we may collect:
- Contact information such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, and payment-related details handled by payment providers.
- Account information, preferences, and customer-service communications.
- Device and usage information such as IP address, browser type, device identifiers, pages viewed, referring pages, and interaction data.
- Information collected through cookies, pixels, analytics tools, and similar technologies used on our store.
How We Use Personal Information
- Process payments and fulfill orders.
- Provide order updates, customer support, returns, refunds, and related services.
- Operate, maintain, secure, personalize, and improve our online store and services.
- Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
- Send service-related messages and, where permitted by applicable law, marketing communications.
- Measure website performance and the effectiveness of advertising and marketing activities.
- Comply with legal, tax, accounting, regulatory, and contractual obligations.
Cookies and Similar Technologies
Our store uses cookies and similar technologies to operate essential store functions, remember preferences, maintain shopping-cart functionality, understand website traffic, measure performance, and support advertising or marketing activities where applicable.
Our online store is operated using Shopify. Shopify and its service providers may use cookies and similar technologies to provide and improve ecommerce functionality, security, analytics, and other services. Additional cookies may be placed by third-party services integrated with our store, and the technologies used may change over time.
Where required by applicable law, visitors are provided with cookie consent or preference controls. You may also manage certain cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the store.
How We Share Information
We may share personal information with service providers that help us operate our business, including Shopify and other ecommerce technology providers, payment processors, fulfillment and logistics providers, shipping carriers, analytics providers, marketing and advertising providers, fraud-prevention and security providers, and customer-support tools.
We may also disclose personal information when required or permitted by law, to protect our rights and property, to prevent fraud or security threats, or in connection with a legitimate business transaction such as a merger, acquisition, or sale of assets.
Targeted Advertising Opt-Out
Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of personal information or of targeted advertising. You can exercise this right on our Your privacy choices page. If you visit our website with the Global Privacy Control signal enabled, we will treat it as an opt-out request for that browser and device where required by law.
Payment Information
Payment card information is processed by authorized payment providers during checkout. Hadleys Clothing does not store complete payment card information on its own systems. Payment providers process payment information in accordance with their own privacy and security policies.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, fraud prevention, dispute handling, and legal compliance. We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to confirm whether we process your personal information; access it; correct inaccurate information; request deletion; request information about how it is processed and shared; request portability; object to or restrict certain processing; withdraw consent; and opt out of marketing communications.
To submit a privacy request, contact support@hadleysclothing.com. We may need to verify your identity before completing certain requests.
International Data Transfers
Because our ecommerce platform and service providers operate in multiple countries, personal information may be processed or stored outside your place of residence. Where required by law, we use appropriate safeguards for such transfers.
Children’s Privacy
Our store is not directed to children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us personal information, contact support@hadleysclothing.com.
Third-Party Links
Our store may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The updated version will be posted on this page with the applicable effective date.
Contact Information
Store Name: Hadleys Clothing
Company Name: RESPLEND LTDA
Company/Registration Number (CNPJ): 47.848.186/0001-05
Business Address: Av. Deputado Cantídio Sampaio, 452, São Paulo, SP, 02860-001, Brazil
Email: support@hadleysclothing.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (BRT / GMT-3)
Response Time: We aim to respond within 24–48 hours on business days.